How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
5
How did you find the standard of the accommodation?
5
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
Housed in a lovely victoria building. Handy location to train station and town centre. Surrounded by cafes and shops. Staff very friendly, helpful and welcoming (especially Farah and Charlotte). Check-in very simple and easy to navigate. Good size of bedroom and bathroom. Kitchenette is a bonus when you fancy a cuppa. It even had a microwave and fridge. Crockery and utensils all spotless. Liked the idea of a dressing table, chair and mirror outside on landing, which was shared between 2 rooms.
What did you not like about your stay in the property or location?
Small but important criticisms are noise level from street - particularly at weekend. Perhaps further window insulation would help reduce this. Although ear plugs were provided free of charge. Saying this, I intend to return on a weekday with my daughter.
Our bed felt small - not quite double size. Whilst this may help maximise spaciousness of room - it felt a bit snug for my friend and I sharing.
My friend had a comfortable night's sleep but I felt the mattress on my side was a bit sunken - perhaps a new mattress or mattress topper would help improve this.
All in all, we found it totally adequate for our needs for one night's stay and as said, I will be rebooking for my daughter and I to enjoy some retail therapy. Thank you
